Ecotourism Australia - ecoBiz case study

Ecotourism Australia group photo with ecoBiz Star Partner Certificate

EcoBiz Star Partner 21 22 waste CMYK

Find out how our ecoBiz Star Partner Ecotourism Australia reduce their office waste. 

The free ecoBiz program has assessed the waste, water and energy practices in hundreds of businesses in Queensland and developed case studies to help businesses improve their operations and save money through sustainability.

Ecotourism Australia is the national peak body for ecotourism. The non-profit organisation has been certifying tourism businesses (accommodations, tours and attractions) for more than 25 years. They also certify tourism destinations and work with Park Agencies. Their office is located in Nundah (Brisbane). 

Ecotourism Australia helps tourism businesses and destinations improve their sustainability, and their Green Travel Guide helps travellers choose tourism products or destinations that are backed by a strong, well-managed commitment to sustainable practices. The passionate team approached ecoBiz as part of their "Walk the Talk" initiative, managed by their Certification Coordinator Shannon Scullion. 

During their assessment, ecoBiz noted Ecotourism Australia had excellent results in separating waste. Ecotourism Australia became an ecoBiz Star Partner in recognition of their efforts to limit the amount of waste their office sends to landfill. 


"The ecoBiz coach gave us invaluable recommendations for improving our strategies", said Shannon Scullion after receiving a free coaching session at Ecotourism Australia's shared office. "Furthermore, they provided us with a detailed report of the findings and countless suggestions to improve our approaches. This free service made it possible for Ecotourism Australia to grow in a more sustainable way as a team and encourage our neighbours in the building to do the same." 

"As well as providing us with tips and tricks on how to improve, our ecoBiz coach also commended us on what we are doing already.", added Shannon Scullion.

“Becoming an ecoBiz Star Partner for our waste management strategies is something we are very proud of. We learned so much and enjoyed the process immensely. We would highly recommend this program and their services to any kind of business hoping to minimise their impact on our precious environment." Shannon Scullion, Certification coordinator.


Ecotourism Australia waste station and recycling3

  • The waste station they installed in the shared kitchen has clear signage to help staff pick the right bin. To avoid contamination, the induction process for new staff and interns includes information about waste separation. 

  • Staff regularly brings soft plastic to the RedCycle collection bin at the nearby supermarket. Bottles and cans are returned for recycling via the Containers for Change scheme. 

  • Employees take home organic waste and shredded paper for composting. 

  • KeepCups and reusable containers are available in the kitchen to reduce waste from takeaway orders. 

  • Filtered water is stored in the fridge to avoid purchasing bottled water. 

  • They switched to electronic invoices and digital certificates to reduce the amount of paper used. They purchase 100% recycled paper and recycle cartridges and toners. 

  • Their green supplier policy supports purchasing eco-friendly products with minimal packaging and recycled materials (e.g. cleaning products and toilet paper). 

  • They consider purchasing second-hand electronic equipment when available (e.g monitors) and recycle e-waste.  


The ecoBiz Guide to reducing energy, water and waste for office spaces provides industry-specific insights and resources, including our regional experts' most common recommendations to offices to help them reduce their costs.


ecoBiz is a free program funded by the Queensland Government and run by the Chamber of Commerce & Industry Queensland (CCIQ) that helps Queensland businesses audit their resource use and reduce costs from waste, water, and energy bills. After a free two-hour coaching session with a sustainability expert, businesses receive a written report with practical and tangible solutions, which are often no or low cost to implement.